भारतीय लोक प्रशासन संस्थान
INDIAN INSTITUTE OF PUBLIC ADMINISTRATION
Building Capacity for Good Governance

Role of Digital Technologies in Govemance (2018)

Dr Charru Malhotra

INDIAN INSTITUTE OF PUBLIC ADMINISTRATION

Development in a country is fostered by its efficient governance. To ensure betterment of their citizens, governments over the world have accepted Sustainable Development Goals(SDGs), announced by the United Nations Development Programme (UNDP) in the year2015, as acceptable governance targets for all. Information and Communication Technologies (ICTs)1serve as meaningful contrivances to engage with all the cross-currents linking the 17 SDGs together. Digital technologies were initially deployed in the early1990s as means of dissemination of public services and information.